Casa Caracol Hotel Bacalar, Bacalar

I had a pleasant stay with some standout moments. The location right by the lagoon was breathtaking, perfect for relaxing and enjoying the views. My room was lovely with a mini fridge and a safe, adding to my comfort. However, I did experience some noise from guests above, which was a bit disruptive. Overall, it felt like a good value for the experience, despite the minor hiccups with noise.

I had a pretty decent stay overall at this hotel. The rooms were lovely and had their own little terraces, perfect for enjoying a morning coffee, though they could get a bit noisy from the guests upstairs. The location right by the lagoon was amazing; I really enjoyed the views. On the downside, the service was a bit lacking since the owner wasn't around during our stay, and that affected the overall experience. Pricing was reasonable, but there were definitely areas for improvement.

I had a lovely stay at this hotel with cozy rooms offering stunning views, but I found the heat a bit challenging for sleeping. The staff was incredibly friendly and helpful, while the dining experience was enjoyable with delicious breakfast options. Overall, it felt like a good value, though the limited decor and some comfort issues in the rooms were noticeable.

I had a pleasant stay at this hotel, thanks to its beautiful surroundings right next to the lagoon. The rooms were quite comfortable but could get a bit noisy at times due to other guests. The service was generally friendly, although the owner’s absence was felt. The breakfast offered a nice variety of options, and I appreciated that everything was served right at the lagoon. While the value for money was decent, the heat in the rooms made sleeping a little tricky.

My stay at the hotel was quite enjoyable with a breathtaking view from the cozy rooms. The location right on the lagoon was absolutely amazing—definitely a highlight. The service, however, could have been better as it felt a little less personal without the owner present. Overall, it offers good value for money, but the dining experience could use some improvement.